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People onboarded to enterprise workforce platform
Led adoption from fragmented planning into a single planning and governance system.
Strategic Workforce • Transformation • Operating Models
Building high-performing digital workforces that deliver enterprise change.
I partner with executives and delivery leaders to turn strategy into clear workforce decisions, from capacity planning and governance to transformation roadmaps and measurable outcomes.
- 7+ years across banking & consulting
- Enterprise scope workforce strategy & planning
- Board-ready reporting and decision support
About
I’m a strategic workforce and transformation leader with experience across financial services, healthcare, aviation, and public sector engagements. I design practical systems that connect portfolio demand, capability planning, and operating model decisions, so teams can execute with clarity.
My focus is simple: help organisations make better trade-offs, align investment to outcomes, and build adaptable, high-performing teams.
Key Accomplishments
A quick snapshot of visible outcomes delivered across strategy, planning, and enterprise transformation.
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COVID lab backlog reduction
Delivered major operational uplift through structured delivery coordination under pressure.
Enterprise
Resourcing model built end-to-end
Engineered Kiwibank’s transformation resourcing model from concept to execution.
Board-ready
Executive decision support
Provided leadership insights on capacity constraints, trade-offs, and scenario impacts.
Experience Snapshot
Digital & Technology Strategic Workforce Manager
Leading enterprise workforce strategy, capability planning, and resource governance for Digital & Technology transformation priorities.
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- Own enterprise workforce strategy across Digital & Technology, connecting capacity, demand, and roadmap sequencing.
- Led uplift from fragmented Excel planning to a single enterprise platform used across planning and governance cycles.
- Provided executive and Board-level insights on constraints, scenario impacts, and workforce investment choices.
- Developed enterprise release and capacity views, including first customer-product capacity planning approach.
Assistant Manager, Digital Advisory
Delivered workforce and transformation advisory across strategy, governance, and operating model uplift for large organisations.
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- Managed engagements spanning workforce transformation, governance uplift, and future-state operating models.
- Produced strategic reports for executive and Board audiences across cybersecurity, compliance, and programme delivery.
- Led digital integrity and internal audit assessment work to identify gaps and prioritise transformation activity.
Technology Graduate (Multiple Rotations)
Built broad delivery foundations across product, business analysis, engineering, and data within enterprise technology portfolios.
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- Worked across product ownership, business analysis, development, and data roles in enterprise banking technology.
- Supported TCO-led workforce and sourcing strategy analysis across major vendor and capability decisions.
- Partnered with strategy and people teams to align squad capability, skills, and delivery priorities.
2024–2026 Impact Highlights
Enterprise Resourcing Model
Engineered Kiwibank’s transformation resourcing model from concept to execution, evolving from manual Excel tracking to an enterprise planning engine.
Capacity & Contention Reporting
Built executive-level capacity and contention reporting that improved prioritisation and sequencing across competing transformation demands.
Enterprise View of Change
Designed and implemented an enterprise-wide change visibility process to manage impact, adoption capacity, and delivery risk.
Roadmap Automation
Shifted integrated planning from static PowerPoint to dynamic, data-driven roadmaps for better collaboration and real-time decision making.
Workforce Platform Uplift
Led transition from fragmented workforce spreadsheets to one enterprise platform onboarding ~200 people and supporting quarterly planning cycles.
Delivery Under Pressure
Previously reduced COVID-19 laboratory ticket backlogs by 85% through process leadership and cross-team coordination.
Strategic work I’ve led
Workforce Strategy & Capability Mapping
Built enterprise workforce strategy that linked future demand, role design, and critical capability pathways across Digital & Technology.
Operating Model & Governance Design
Defined governance and planning rhythms for quarterly prioritisation, funding trade-offs, and portfolio sequencing at executive level.
Long-range Skill & Investment Planning
Provided scenario-based workforce insights to support training decisions, sourcing strategy, and long-term transformation outcomes.
How I can help you
- Make better workforce decisions: I help you connect strategic priorities to practical capacity and demand planning.
- See future capability gaps early: I help you forecast skills, identify key-person risk, and take action before delivery is impacted.
- Build clearer career pathways: I help you align role design, capability frameworks, and development pathways to your future operating model.
- Prioritise with confidence: I help you govern trade-offs when demand exceeds capacity, so investment decisions stay transparent and outcome-focused.
- Lead workforce change effectively: I help you embed new planning tools and ways of working across teams with strong stakeholder buy-in.
- Strengthen executive reporting: I help you build clear performance views that support faster, higher-quality decisions.
Who I help
Enterprise Digital & Technology Leaders
CIOs, GMs, transformation heads, and strategy leaders who need confidence in workforce and capacity decisions.
Large Organisations in Transformation
Banking, public sector, healthcare, and complex enterprises where portfolio demand and capability planning must stay aligned.
Boards and Executive Governance Groups
Decision-makers seeking clear, data-led reporting on trade-offs, delivery risk, and workforce investment outcomes.
Organisations implementing AI in the workforce
Teams adopting AI who need practical workforce strategy across role redesign, capability uplift, operating model change, and governance.
Organisations turning strategy into execution
Leaders who want stronger alignment between enterprise strategy, portfolio priorities, and delivery execution.
PMO and delivery leaders
Teams looking to strengthen PMO governance, prioritisation, planning rhythms, and reporting across complex portfolios.
Organisations I’ve worked with
Education & Certifications
Bachelor of Commerce
Majored in Information Systems and Operations Management, building strong foundations in strategy, systems thinking, and operational execution.
Professional Certifications
• Certified BA, International Institute of Business Analysis (IIBA)
• Software AG (ARIS) Certified, Architecture of Integrated Information Systems
Core Strengths
Strategic Workforce Planning
Operating Model Design
Capability Forecasting
AI Workforce Strategy
Executive Reporting
Portfolio Prioritisation
Resource Governance
Change Transformation
Cross-functional Leadership
Let’s talk
I’m open to strategic workforce, transformation, and planning leadership opportunities.